When We Are Closed

We are part of a wider group of GPs who work together to guarantee 24-hour cover for patients in the area. If you have a genuinely urgent problem after hours please phone the out-of-hours service Primecare on 01437 772 399

You will then either be able to speak directly to a GP or a GP will return your call. They will then assess your problem. Instant advice can be given and that may be all that is needed. You may be invited to attend the special out-of-hours GP treatment centre at Prince Philip Hospital. You will be told exactly how to reach the centre. This makes it easier to assess your condition and easier to treat you. The centre is open at varying times and by appointment only. A home visit will be made if it is decided that your condition or illness prevents you attending the out-of-hours centre. If it is a medical emergency, the message handlers and doctors are in direct contact with Ambulance Control so an ambulance can be despatched.

Alternatively, you may ring NHS Direct for medical advice on 111 Wales (currently available in the following health board areas - Hywel Dda, Powys, Betsi Cadwaladr, Cwm Taff, Aneurin Bevan and Swansea Bay - including Bridgend). If you are outside this area, please call 0845 46 47. You will be connected to a fully qualified and specially trained nurse who will advise you on the best course of action for your condition.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

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