If a patient is too ill to come to the surgery, please make a request for a home visit before 10.30am, except in an emergency. Further information about symptoms will be asked for by the receptionist to enable the doctor to determine the priority and timing of visits. A healthcare professional (doctor or nurse) will then telephone you to discuss your request.
Home visits are for the genuinely housebound or seriously ill. They are time consuming and their misuse can disadvantage those in genuine need. You should be aware that in the time it takes for a doctor to see one patient at home he can see two or three patients in the surgery.
It is the patient's responsibility to arrange transport to attend the surgery and lack of readily available transport will not be deemed a valid reason for requiring a house call.
We do not offer home visits to unregistered patients.
Home Visits for Children
It is a parental responsibility to bring to the surgery young children who are unwell. Parents should be aware that they may be jeopardising a child's health by not attending surgery; due to the fact that children can deteriorate quickly. It is much safer if an unwell child is seen in the practice where back up services are available for the clinician which are not available at a child's home.