How We Operate
Llwynhendy Health Centre has recently reviewed its appointment system and due to the number of patients not attending for pre-booked appointments and the overall increase in demand, patients requiring a GP appointment are now asked to ring in on the day they wish to be seen. This is the same procedure for both routine and urgent appointments.
Our Minor Illness appointments are also still available each day both morning and afternoon with our nurses, please see Minor Illness Clinic information page.
Patients who arrive at reception without an appointment or late may not be seen.
If you wish to speak to your doctor, but may not necessarily need an appointment, a telephone call may suffice. The doctors would normally prefer the receptionist to take a message and then contact you later usually on the same day. If you wish to leave a message for your GP please ring between 9.30am and 12.30pm or 2.00pm and 3.30pm. It is important to inform the receptionist as to the nature of your call as this will help us to deal with your enquiry.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.