Access to Records


In accordance with the General Data Protection Regulation, patients (data subjects) have the right to access their data and any supplementary information held by Llwynhendy Health Centre; this is commonly known as a data subject access request (DSAR). Data subjects have a right to receive: 

  • Confirmation that their data is being processed
  • Access to their personal data
  • Access to any other supplementary information held about them 

Options for access 

You can make a request to be provided with copies of your health record. To do so, you must submit a Data Subject Access Request (DSAR) form; this can be submitted electronically and the DSAR form is available on the practice website. Alternatively, a paper copy of the DSAR is available from reception. You will need to submit the form online or return the completed paper copy of the DSAR to the practice. Patients do not have to pay a fee for copies of their records.


Time frame 

Once the DSAR form is submitted, Llwynhendy Health Centre will aim to process the request within 21 days; however, this may not always be possible. The maximum time permitted to process DSARs is one calendar month. 



There may be occasions when the data controller will withhold information kept in the health record, particularly if the disclosure of such information is likely to cause undue stress or harm to you or any other person. 


Data controller 

Llwynhendy Health Centre is a data controller and should you have any questions relating to accessing your medical records, please ask to discuss this with the a member of the management team. 


Sue Morgan                                                    Llwynhendy Health Centre Practice Manager


Published:       24/05/2018                              Review: 24/05/2019


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