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Practice Management

Our practice management team are generally available during normal office hours. The team is responsible for the day-to-day running of the practice. Do not hesitate to contact any member of the team if you have any matter that you wish brought to the attention of the practice. The practice is happy to hear your views and suggestions about the service offered by the practice.

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Secretaries

They are responsible for all correspondence, liaising between doctors, patients and other outside agencies.

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